Returns Policy

We want you to be completely satisfied with your purchase.

Damaged Items:

If your biscuits arrive damaged, contact us within 48 hours with photos and we'll arrange a replacement or refund.

Quality Issues:

If you're not satisfied with the quality, contact us within 7 days of delivery.

Change of Mind:

Due to the perishable nature of food products, we cannot accept returns for change of mind.

International Orders:

Return shipping costs for international orders are the buyer's responsibility unless the item arrived damaged.

Refunds:

Refunds are processed within 5-7 working days and returned to your original payment method in the currency charged.

Contact: returns@biscuitbrand.com